Frequently Asked Questions
What is the company’s mission/purpose?
The mission of our company is to improve the quality of care and outcomes for patients by integrating innovative treatment modalities with seamless healthcare coordination. Founded by a leader with nearly 40 years of experience in developing cutting-edge treatment approaches, our purpose is to ensure continuity of care across the entire healthcare system. We focus on eliminating inefficiencies, enhancing provider expertise, and reducing the burden on healthcare systems, so that both patients and providers can achieve better outcomes. By leveraging our deep expertise in healthcare service provision, clinical service coordination, and innovative care models, we are committed to creating a healthcare environment where high-quality care is accessible, efficient, and sustainable for all.
How does pricing work?
Pricing is determined by the level of support services required. We leverage economies of scale by credentialing mid-level providers who can collaborate with physicians on a flexible, part-time basis. This model eliminates the need for full-time wages and reduces the complexity of provider management. Physicians can easily request a provider for specific dates and times, ensuring availability when needed. Additionally, this system fosters a dynamic exchange of expertise among physicians, offering a level of flexibility and collaborative learning that a stagnant mid-level provider would not be able to provide.
What problem/pain point do you solve?
We address several key challenges faced by hospitals and physicians. First, we help manage the stress of fluctuating income due to census changes, while fixed staff expenses remain constant. Medical and psychiatric care are often episodic, with limited continuity across providers and episodes. This lack of provider integration, caused by insufficient coverage across facilities, disrupts patient care continuity. Second, we combat provider stagnation. Mid-level providers, in particular, can become limited in their expertise when working with a single population or under a single physician. We provide an environment where they can expand their skills and expertise by gaining cross-training with diverse patient populations and physicians. Third, we support mid-level providers in starting and managing their own companies. Many struggle to navigate the complexities of running a business and miss out on the resources typically available in larger organizations. We provide the infrastructure and support they need to build sustainable, full-time careers across multiple part-time roles, improving compensation and access to corporate benefits. This enables them to take ownership of their work, enhance care quality, and leverage the advantages of a collaborative, multi-faceted approach.
What is the history of the company?
The company was founded in 2017 after the founder's split with his partner from a previous venture. With over 25 years of experience in developing innovative treatment modalities and healthcare service solutions, the founder sought to create a new organization that would address key challenges in the healthcare system. Drawing on his extensive background in hospital service provision, clinical service coordination, and cost-reduction strategies with increased quality, he established the company with a clear vision: to improve patient outcomes, streamline care processes, and support healthcare providers with the tools and expertise they need to succeed. The company was created to fill a critical gap in healthcare—namely, the lack of integrated solutions that ensure continuity of care while addressing the administrative and operational burdens healthcare providers face. By combining innovative treatment strategies with a focus on provider flexibility and efficiency, the company was built to drive better patient care, reduce healthcare costs, and foster collaboration across systems. Its mission is grounded in the founder's decades of experience and his commitment to improving healthcare delivery through seamless integration, provider empowerment, and evidence-based practices.
Why should I work with you?
You should work with us because there is no company that does what CHI does. We provide a unique, integrated approach to healthcare coordination that combines clinical service support, provider credentialing, and practice management in a way that no other company offers. Our model is built around continuity of care, seamless integration across facilities, and ensuring that providers have the flexibility they need to deliver high-quality care without the administrative burden. We connect healthcare systems, physicians, and mid-level providers in a way that fosters collaboration, improves efficiency, and enhances patient outcomes. Unlike competitors, we offer a comprehensive solution that addresses the complexities of fluctuating staffing needs, provider expertise, and the ongoing challenges of maintaining continuity across multiple care settings. We not only match providers to your needs, but we also give them the tools, cross-training, and support to continually grow their expertise and deliver exceptional care. In short, CHI is a partner that can help you streamline operations, reduce stress, and improve patient care—no one else offers the same level of integrated service or commitment to continuity and quality.
